Insights & CRM Analyst

Elevate Sports Ventures in Charlotte, NC, US

Elevate Sports Ventures is looking for an individual to join our fast-growing consulting team in the sports and entertainment industry. You will be our primary CRM administrator, maintaining and expanding Elevate’s internal Salesforce instance to support business development initiatives. This includes building executive reporting, assisting front-line sales teams with lead generation, and adapting the tool to new business requirements. The CRM Analyst will also serve as a member of our Insights strategy consulting vertical, working directly with clients across the industry to help structure problems, conduct primary and secondary research, and analyze business operations. In particular, the Analyst will serve as an internal CRM “expert,” providing guidance and recommendations to a host of clients across the sports and entertainment landscape. This role will cover a range of services across our business, including fan experience, operational performance, hospitality design, partnership sales, and brand representation. The role’s responsibilities will likely break down as 50% CRM expert and administrator, 50% client project work.

The primary directive of the Elevate Business Intelligence team is “to ensure the accessibility and reliability of data and insights so that our team is empowered to tell its story.” As part of this team, you will help maintain and grow the internal infrastructure of the organization, managing and consolidating the data that forms the basis of our analysis. Along with client-facing project work, you will be on the forefront of the development of our data lake, growing our knowledge, sharing materials, and ensuring data security compliance. If you’re just as comfortable querying a database as you are presenting to a client, if you feel as strongly about Salesforce workflows as you do photo editing, this is the role for you.

This position has historically been based in Charlotte, NC, but relocation may not be required. The role will require the ability to work flexible schedules, including weekends and holidays.

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