Sales Coordinator, Camp
IMG Academy in Sarasota, FL, US
Position Responsibilities
- Prospect potential camp customers through daily phone calls, email or other outreach strategies (typically 50 phone calls per day)
- Work closely with the Outreach Manager to create effective strategies for increasing camp enrollment
- Demonstrate technical selling skills and product knowledge in all areas of camp program
- Responsible for lifecycle of the enrollment process for the Camp Program and serving as the point of contact for the customer for duration of process
- Maintain an accurate pipeline of prospective business and enrolled business
- Properly and effectively use the necessary CRM software to track pipeline, sales, scheduled follow-ups and record of pertinent notes for each customer
- Educate customers about terminology, features and benefits of camp programs
- Identify new opportunities for business development designed to increase camp program enrollment
- Host prospective customers while on campus to learn about our Camp programs
- Provide support and cover for other advisors including tours with prospective families, teams, groups and at times language translations
- Maintain a thorough knowledge of IMG Academy campus
- Determine customer needs and expectations while making expert recommendations to maximize the customer’s experience
- Manage time effectively, meeting personal and company goals and working effectively with other members of the advisor team
- Attend regular Sport Advisor team meetings and supporting peers, as needed
- Maintain close relationship with related departments on campus to ensure proper client transition from sale to participation
- Adhere to all company policies, procedures and business ethic codes
- Other duties as assigned
Qualifications
Knowledge, Skills and Ability
- Marketing, Sports Marketing, Sports Management or related business majors preferred
- 1-2 years of sales experience
- General knowledge of sports
- Demonstrated track record of sales revenue
- Experience with high-volume cold calling, following up on leads and generating pipelines
- Experience with MS Office
- Desire to work collaboratively with colleagues
- Excellent written and verbal communication skills
- Attention to detail
Preferred Skills
- Bilingual
- Master’s degree in Sports Management, Business or related field.
Physical Demands and Work Environment
- Ability to work flexible hours to include nights, weekends and holidays is required
- Ability to lift, move, push and pull equipment or boxes in excess of 40lbs.
- Should be able to handle outdoor temperatures for a reasonable period of time.
- Must be able to move around campus which includes gym, turf, fields, etc.
Background Requirements
- Requires a background check upon offer
- Requires a drug check upon offer
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