Membership Services Executive

Inter Miami CF in Fort Lauderdale, FL, US

Ticket Services Season Ticket Sales Ticket Sales Account Management

Description

Responsibilities and Duties

  • Proactively communicate with assigned season ticket members.

  • Establish relationships with assigned season ticket members at all points of contact.

  • Field and respond to all season ticket member inquiries, requests, concerns, feedback, etc.

  • Ensure customer data and profile requirements are accurately represented in database.

  • Accurately and successfully convey all key messages to all season ticket members.

  • Educate season ticket members of all applicable Membership benefits, programs, rewards, experiences and events.

  • Identify opportunities to add-value to Membership benefits, programs, rewards, experiences and events.

  • Identify areas to improve on and off game day experience.

  • Reporting of various individual and/or departmental efforts.

  • Plan, facilitate and execute exclusive season ticket member events throughout the calendar year.

  • Act as information liaison for all Inter Miami CF home games and stadium events.

  • Survey and analysis of various reporting (attendance, game day experience, etc.

  • All other responsibilities as required.

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