Ticket Sales Representative
Florida Gators in Gainesville, FL, US
| **POSITION RESPONSIBILITIES:** |
| The University Athletic Association at the University of Florida is searching for a Ticket Sales Representative with natural customer service instincts and a passion for building relationships with our Gator fans. Our representatives main focus is to provide first-class customer service to our fan base while carrying a positive team-centric attitude and professional demeanor. This position will generate revenue primarily by creating relationships via outbound/inbound phone calls and face-to-face meetings with a concentration on football, men’s basketball, women’s basketball, baseball, softball, volleyball, and gymnastics. These calls will be supplemented using emails and other marketing efforts. Day-to-day leadership and mentoring will be provided by the Gators Ticket Office Leadership Team. Inventory which is available for sale includes, but not limited to: Season Tickets, Premium Seating Areas, Mini Packages and Group Tickets. Posting will close March 12, 2021 at end of business day. |
| **MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:** |
| **Required Qualifications:** * Experience in a collegiate or professional sales setting or a related field with a proven successful experience in achieving sales plan goals. * Experience using Ticketmaster * Proficiency in Microsoft Office Programs (Word, Excel, and Outlook) * High level of interpersonal skills to handle sensitive and confidential situations and information * Strong critical thinking, problem solving and conflict resolution skills while maintaining poise, tact and diplomacy. * Ability to work in a fast-paced environment with a flexible schedule, to include evenings, weekends, and holidays * Capability to engage effectively with others of diverse cultures or backgrounds **Preferred Qualifications:** * Bachelor’s Degree * Experience with Archtics Ticketing System |
| **BENEFITS:** |
| Comprehensive benefits package including but not limited to health, dental, life, LTD, AD&D, pension plan (upon eligibility), athletic event tickets, employee events and recognition programs. Competitive compensation package commensurate with candidate’s previous experience and qualifications. You can view our full benefits guide on the official job posting by [clicking here.](https://floridagators.com/documents/2020/11/17/2021_UAA_Benefit_Guide.pdf) |
| **ADDITIONAL INFORMATION:** |
| Prior to entering UF’s campus, a COVID-19 screening must be taken through UF Health in order to be ‘cleared for campus’. Interviews may be conducted prior to the closing date, but no offer of employment will be extended until after the position closes. Once an official offer is extended and accepted, the candidate will be required to complete the federal Employment Eligibility Verification Form I-9 and will be contingent on satisfactory background screening results. The candidate will also be required to present [acceptable and original documents](http://www.uscis.gov/sites/default/files/files/form/i-9.pdf) to prove identity and authorization to work in the United States. The University Athletic Association, Inc. is an at-will employer, a separate company from the University of Florida and **not a state** **employer**. **_The UAA is an equal opportunity employer and is strongly and actively committed to diversity._** **_WE ARE PROUD TO BE A DRUG FREE TOBACCO FREE WORKPLACE_** |
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