Premium Experience Manager
Indiana Pacers in Indianapolis, IN, US
Ticket Services Premium Sales Premium HospitalityPS&E is seeking a Premium Experience Manager to coordinate relationships, ticket accounts, and experience efforts for the Indiana Pacers premium clientele with a focus on leased products such as suite, loge / theater boxes, and other premium seating areas. The PEM will work alongside the Premium Experience Team to build a platform for unique and customized benefits by consistently demonstrating an elevated level of service with internal and external clients. They will focus on strategies surrounding driving loyalty, retention, and growing business through management of relationships leading to renewals, upselling, cross-selling, and referral generation.
We are looking for someone that has solid account management experience with a dedicated service mentality and an ability to prioritize a variety of responsibilities. Our ideal candidate is organized and creative when it comes to planning and executing client campaigns.
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