Group Account Executive - Cincinnati Reds

Cincinnati Reds in Cincinnati, OH, US

Group Sales B2B Sales Premium Sales Season Ticket Sales Suite Sales

Job Purpose: Maximize pride in Reds Baseball by building relationships and providing excellent customer service to current and potential group clients.

Essential Duties and Responsibilities: We are seeking passionate and motivated individuals who are collaborative, adaptable and accountable.

• Retain, grow and acquire group ticket sales
• Meet/exceed individual ticket and revenue sales goals
• Identify and prospect new sales opportunities
• Generate Sales Proposals
• Prepare action plans and schedules to hit yearly sales goals
• Follow up on new leads and referrals resulting from prospecting
• Meet a daily and weekly minimum of outbound new business calls, renewal calls as well as appointments
• Input information into CRM system to help mange/track book of business
• Establish rapport and build relationship with current and potential clients
• Oversee account services through quality checks and other follow-up
• Address customer issues and ensure effective and long-term problem resolution
• Ability to work nights, weekends, and holidays
• Prepare a variety of status reports including activity, sales, follow-ups referrals, information and feedback
• Perform miscellaneous job-related duties as assigned

Experience, Education and Licensure:

• Bachelor’s Degree
• At least 1-3 years of experience that is directly related to the duties and responsibilities specified
• CRM and Ticket System experience is a plus

Knowledge, Skills, and Abilities:

1.Collaborative – Enthusiastic about helping others and proud of team success

2.Adaptable – must be able to adapt quickly to changing environment

3.Accountable – willingness to accept responsibility for actions

4.Attitude – Consistently positive person who reacts well to change and offers solution-based feedback

5.Coachable – Eager to learn, willing to admit and correct mistakes, proactively looks for ways to grow and improve

6.Passionate – Ambitious and committed to the sports sales field

7.Work Ethic – Regularly exceeds expectations pertaining to the role, inspires others to work harder

8.Innovative Thinker – Proven track record of developing and executing business building ideas, ability to analyze and solve problems

9.Communication – Strong written and oral communication skills with an emphasis on clarity and patience

10.Time Management – Able to handle multiple projects throughout the day and prioritize tasks

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